Jan, Arrazi Hasan, Willem Jfa Tumbuan, and Indrie Debbie Palandeng. 2025. “ANALYSIS IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT ON THE PERFORMANCE OF STATE CIVIL APPARATUS IN THE NORTH MINAHASA DISTRICT GOVERNMENT”. Scientica: Jurnal Ilmiah Sains Dan Teknologi 3 (3):493-501. https://jurnal.researchideas.org/index.php/scientica/article/view/264.