HASANAH, Uswatun; WIDYASTUTI , Umi; ADITYA , Shandy. PENGARUH ELECTRONIC WORD OF MOUTH (E-WOM), ONLINE REVIEW, DAN E-SERVICE QUALITY TERHADAP CUSTOMER RETENTION DENGAN MEDIASI E-SATISFACTION PADA BIDANG PAKAIAN MUSLIM DI SHOPEE DKI JAKARTA. Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi, [S. l.], v. 3, n. 6, p. 1096–1114, 2025. Disponível em: https://jurnal.researchideas.org/index.php/neraca/article/view/1380. Acesso em: 9 sep. 2025.